Does your team reflect your brand and your values? Do you deliver work for your client but it comes at a cost to you, both emotionally and financially? Do your teams say yes to everything the client asks, because they don't know how to say no? The relationship you build with your client is unique, it’s about knowing them, and their business, their strategic direction, their customer, their market. You are not only seen as a trusted colleague, but as the expert in your field,